SHIPPING POLICY

Last updated: September 22, 2026

Champions Collection Boutique is proudly managed by Pink & Unique. Pink & Unique is currently the boutique’s only approved vendor and fulfillment provider.

This Shipping Policy explains our processing times, shipping methods, delivery expectations, and procedures for delayed, lost, damaged, or returned packages.

ORDER PROCESSING

Order processing begins after payment is successfully authorized.

Processing time refers to the time required to prepare, customize, produce, inspect, and package an order. Processing time does not include the carrier’s transit time after a package has shipped.

Because our merchandise may be custom, personalized, made-to-order, preorder, or produced in limited quantities, processing times vary by product. Please review the processing estimate shown on each product page before ordering.

Custom, made-to-order, and preorder products generally require approximately 8–10 weeks for production unless a different estimate is stated on the product page.

Orders containing multiple products may be held until every item is ready or shipped separately at our discretion.

BUSINESS DAYS

Business days are Monday through Friday, excluding federal holidays and other announced closures.

Orders placed during weekends, holidays, special events, conferences, product launches, or periods of unusually high demand may require additional processing time.

SHIPPING RATES

Available shipping methods and costs are calculated or displayed during checkout based on the order, package weight, delivery destination, and selected shipping service.

Shipping charges are nonrefundable unless an order was canceled before shipment, the wrong product was sent, the product arrived damaged or defective, or a refund is otherwise required by law.

DELIVERY ESTIMATES

The delivery estimate shown at checkout begins after the order has completed processing and has been accepted by the shipping carrier.

Carrier delivery estimates are not guaranteed arrival dates. Weather, holidays, carrier disruptions, natural disasters, incorrect addresses, security checks, and other circumstances outside our reasonable control may cause delays.

If your order is needed for a specific conference, event, celebration, or travel date, please place the order early. We cannot guarantee delivery by a particular date unless that guarantee is expressly confirmed in writing.

TRACKING INFORMATION

When tracking information becomes available, it will be sent to the email address or phone number provided with the order.

Tracking information may take 24–48 hours to begin displaying movement after the label is created.

The creation of a shipping label does not always mean the carrier has taken possession of the package. Tracking will update after the carrier receives and scans it.

Please review your junk, spam, promotions, or blocked-message folders if you do not receive a shipping notification.

ADDRESS ACCURACY

Customers are responsible for entering a complete and accurate shipping address during checkout.

Before submitting an order, verify:

• Recipient’s full name
• Street address
• Apartment, suite, unit, or building number
• City, state, and ZIP code
• Email address
• Telephone number

Email address-change requests immediately to info@championscollectionboutique.com.

We cannot guarantee an address change after an order enters processing or fulfillment. We are not responsible for delays, losses, or additional expenses caused by an incorrect or incomplete address supplied by the customer.

Any additional shipping charge required to resend an order may be the customer’s responsibility.

MULTIPLE PACKAGES

An order containing multiple products may arrive in separate packages with different tracking numbers or delivery dates.

Receiving one package does not necessarily mean the entire order has been delivered. Review all tracking information associated with the order before reporting missing merchandise.

Pink & Unique is currently the boutique’s only approved vendor and fulfillment provider. Champions Collection Boutique may add other approved vendors or fulfillment partners in the future. If that occurs, products fulfilled from different locations may ship separately.

PREORDERS AND CUSTOM PRODUCTS

Preorder, made-to-order, and custom-product estimates are based on the information available when the order is placed.

Production estimates may change because of material availability, manufacturing schedules, quality-control concerns, licensing requirements, transportation interruptions, or other production circumstances.

If we cannot ship an order within the promised timeframe, we will notify the customer and provide the options required by applicable law, including the opportunity to accept the delay or cancel the affected unshipped merchandise for a refund to the original payment method.

EXPEDITED SHIPPING

Selecting an expedited shipping method speeds up carrier transit after the order has been completed. It does not shorten customization, production, preorder, or processing time unless expressly stated.

Expedited shipping charges are nonrefundable after the carrier has accepted the shipment, except where required by law.

DELIVERY DELAYS

After a package is accepted by the carrier, delivery timing is controlled primarily by that carrier.

If tracking has not updated for an extended period or the package appears delayed, email info@championscollectionboutique.com with your order number.

We will assist with available carrier inquiries or claims. A carrier investigation may be required before a replacement, store credit, or refund can be considered.

LOST PACKAGES

If tracking indicates that a package may be lost in transit, contact us at info@championscollectionboutique.com.

We may require time to contact the carrier, confirm the shipping information, and complete a carrier investigation before determining the appropriate resolution.

Depending on the investigation, product availability, carrier decision, and applicable law, the resolution may include a replacement, store credit, or refund.

PACKAGES MARKED DELIVERED

If tracking shows that a package was delivered but you cannot locate it:

• Verify the shipping address on your order
• Check all entrances, porches, garages, parcel lockers, and secure delivery areas
• Ask household members, neighbors, reception desks, or property-management staff
• Allow until the end of the delivery day, as some carrier scans occur before final delivery
• Contact the carrier with the tracking number

If the package remains missing, email info@championscollectionboutique.com promptly.

We will assist with available carrier procedures, but a replacement, store credit, or refund is not guaranteed for a package confirmed as correctly delivered. Nothing in this provision limits rights provided by applicable law.

DAMAGED PACKAGES

If merchandise arrives damaged, defective, or incorrect, email info@championscollectionboutique.com within seven days after delivery.

Include:

• Your order number
• Photographs of the complete product
• Close-up photographs of the damage or defect
• Photographs of the shipping package and label
• A description of the issue

Do not discard the merchandise, packaging, or shipping materials until we confirm that they are no longer needed for review or a carrier claim.

Depending on the circumstances and product availability, we may provide a replacement, correction, prepaid return label, store credit, or refund to the original payment method.

RETURNED-TO-SENDER PACKAGES

Packages may be returned to us because of:

• An incorrect or incomplete address
• An unclaimed package
• A refused delivery
• An expired forwarding request
• The carrier’s inability to access the delivery location

We will contact the customer after a returned package is received and inspected.

The customer may be responsible for the cost of reshipping the order if the return resulted from an incorrect address, refusal, or failure to claim the package.

Custom and personalized products returned by the carrier are not automatically eligible for cancellation or a cash refund.

INTERNATIONAL SHIPPING

International shipping is available only when offered during checkout.

International customers are responsible for any customs duties, import taxes, brokerage charges, or other government fees imposed by the destination country unless checkout expressly states otherwise.

Customs processing may delay delivery. We cannot control or guarantee customs-clearance times.

Customers are responsible for confirming that ordered merchandise can legally be imported into the destination country.

FUTURE APPROVED VENDORS

Champions Collection Boutique may introduce additional approved vendors or fulfillment partners.

If another approved vendor fulfills a product:

• The product may ship from that vendor’s location
• Separate tracking information may be issued
• Products may arrive in separate packages
• The vendor’s return location may differ from the shipping origin
• Champions Collection Boutique will remain the customer’s primary point of contact unless stated otherwise

Customers should not contact a vendor directly or return merchandise to a shipping-label address unless instructed by Champions Collection Boutique.

CONTACT US

For questions about processing, shipping, tracking, or delivery, contact:

Champions Collection Boutique
Managed by Pink & Unique
Email: info@championscollectionboutique.com

Please include your order number in all correspondence.