Refund policy

RETURN AND STORE CREDIT POLICY

Last updated: September 22, 2026

Champions Collection Boutique is proudly managed by Pink & Unique. Because our merchandise is custom, made-to-order, preorder, personalized, or produced in limited quantities, we do not issue cash refunds for approved returns. Eligible returns receive store credit only, except when a refund to the original payment method is required by law.

RETURN ELIGIBILITY

Customers may request a return within 30 days after delivery.

To qualify, merchandise must be:

• Unworn, unused, unwashed, and unaltered
• Free from stains, odors, makeup, deodorant, pet hair, or other signs of use
• Returned with its original tags, accessories, and packaging
• Accompanied by the order number or proof of purchase

Merchandise that does not satisfy these conditions may be declined.

HOW TO REQUEST A RETURN

Email info@championscollectionboutique.com before mailing any merchandise.

Include:

• Your name
• Order number
• Item or items you wish to return
• Reason for the return
• Photographs if the product is damaged, defective, or incorrect

Do not return merchandise to the address on the shipping label or packing slip unless our customer-care team specifically instructs you to do so. Because participating vendors may fulfill products from different locations, the correct return address can vary by item.

Unauthorized returns may be refused and will not qualify for store credit.

STORE CREDIT

Approved returns receive store credit only. Store credit will be issued after the returned merchandise has been received, inspected, and approved.

Original shipping charges are nonrefundable. Return-shipping costs are the customer’s responsibility unless the product arrived damaged, defective, or incorrect.

Store credit:

• Does not expire
• Is redeemable only through Champions Collection Boutique
• Is not redeemable for cash
• Cannot be transferred or resold
• Cannot be applied to a previous purchase
• May be used toward eligible future purchases

FINAL-SALE ITEMS

The following items cannot be returned unless they arrive damaged, defective, or incorrect:

• Personalized merchandise
• Items marked “Final Sale”
• Clearance merchandise
• Gift cards
• Opened health, beauty, personal-care, or hygienic products
• Merchandise that has been worn, washed, used, altered, or damaged after delivery

DAMAGED, DEFECTIVE, OR INCORRECT ITEMS

Inspect your order promptly after delivery. If a product arrives damaged, defective, or incorrect, email info@championscollectionboutique.com within seven days of delivery.

Include your order number and clear photographs of:

• The complete product
• The damage, defect, or incorrect item
• The product label or SKU, when available
• The exterior shipping package if it was damaged

After reviewing the claim, we may provide a replacement, correction, prepaid return label, store credit, or refund to the original payment method, depending on the circumstances, product availability, and applicable law.

RETURN SHIPPING

Customers are responsible for return-shipping costs unless the return resulted from a damaged, defective, or incorrectly shipped product.

We strongly recommend using a trackable shipping method. Champions Collection Boutique and Pink & Unique are not responsible for merchandise lost or damaged while being returned by the customer.

Do not combine merchandise from different vendors or return locations in one package unless instructed by our customer-care team.

EXCHANGES

Traditional exchanges are not guaranteed because products are custom, made-to-order, or available in limited quantities.

When another size, color, or product is available, we may approve an exchange. Otherwise, an approved return will receive store credit, and the customer may use that credit toward a new order. Price differences and additional shipping charges may apply.

MULTIPLE PACKAGES AND VENDOR FULFILLMENT

Orders containing products from multiple vendors may arrive in separate packages with different tracking numbers and delivery dates. Receiving one package does not necessarily mean the entire order has been delivered.

Each approved return must be sent to the specific return location provided by our customer-care team. Returning merchandise to the wrong vendor or location may delay or prevent the issuance of store credit.

ORDER CANCELLATIONS

Submit cancellation requests as soon as possible by emailing info@championscollectionboutique.com.

Cancellation is not guaranteed after an order enters vendor processing, customization, production, or fulfillment.

If we cannot ship an order within the promised timeframe, we will notify the customer and provide the options required by applicable law, including the opportunity to accept the delay or cancel the unshipped order for a refund to the original payment method.

CONTACT US

For return requests, order concerns, or fulfillment questions, contact:

Champions Collection Boutique
Managed by Pink & Unique
Email: info@championscollectionboutique.com

Please include your order number in all correspondence.